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Anaeko CTO Colm Hayden discusses the challenges of Service Level Management in the Cloud

08 Dec 2011 by Emma Foster 1 minute read



Anaeko CTO Colm Hayden today addressed Service Managers and Account Managers on the challenges of delivering Service Level Management in the Cloud.

The presentation was part of the IT Service Management Forum (itSMF) UK event entitled ‘Achieving Service Excellence with Service Levels’ at the Imperial War Musuem in Duxford. Colm’s presentation was particularly well received and sparked considerable discussion about the fast moving Cloud Services market.


Full details of the event  can be found here:

SLM Seminar Presenters' Biographies


Colm’s presentation can be downloaded from here - Addressing the Challenges of Cloud - Colm Hayden

Topics: Colm Hayden, Service Level Management, News

Emma Foster
About the Author
Emma Foster

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